SWISSOTEL KURSAAL BERN, Bern – A Smart Stay in the City
About the Hotel
Rooms with Alpine Views
The Swissôtel Kursaal Bern offers 171 rooms, including Swiss Advantage rooms with balconies overlooking the Alps and Bern's UNESCO-listed Old Town. All rooms feature air conditioning, Nespresso machines, flat-screen TVs, and free Wi-Fi. The Vitality Suite includes a king-size bed, a Wellness Wall with fitness equipment, and a bathroom with a walk-in rain shower. Long-term stay options include furnished penthouse rooms with shared lounge access.
Dining & Bars
The hotel has two restaurants: Giardino serves Mediterranean dishes, while Restaurant Yù offers an Asian Dream Buffet with over 30 specialties. The Kursaal Bar provides cocktails and a summer lounge by the pond. Weekend brunch packages include an all-you-can-eat buffet. Seasonal rooftop dining is available with views of the city.
Fitness & Casino
Guests have free access to a 24-hour fitness center with cardio machines, SensoPro equipment, and weights. The Grand Casino Kursaal Bern features 15 gaming tables, including Blackjack and Poker, plus 260 slot machines. Hotel guests receive free casino entry.
Central Bern Location
The hotel is a 5-minute walk from Bern's Old Town, the Zytglogge clock tower, and the Federal Palace. The Botanical Garden (founded in 1860) is nearby. Tram stop 'Kursaal' provides direct access to Bern Hauptbahnhof. Parking and electric vehicle charging are available on-site.
Sustainability & Services
The hotel is Green Key certified and uses eco-friendly materials. Guests receive free public transport via the BernCard. Services include 24-hour reception, laundry, and personal training sessions. Event spaces accommodate up to 1,400 attendees, with a hydraulic stage and Alpine views.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Casino
- Sun terrace
- Garden area
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- iPad
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel was in a convenient location within walking distance from the World Heritage-protected Old City of Berne, ideal for town exploration and easy access to the highway. The service was attentive and welcoming, although some may find it a bit overwhelming. The dining experience was top-notch, particularly the Asian dinner buffet. However, the room's view was limited, not providing the best scenery.
I found the hotel to be a mixed bag. The rooms were spacious, clean, and modern, but lacked natural light sources and views. The service was a bit on the snobbish side for some staff, but exceptional for others. The location was very convenient for exploring the city, with interesting spots nearby. The dining experience varied in quality, with limited options available. Overall, the hotel offers good facilities but with some room for improvement.
My stay at the hotel was a mix of positives and negatives. The rooms were below average in size for the price paid, but they were exceptionally beautiful and clean. The service was outstanding, with staff who were very friendly and willing to go the extra mile, standing out as a rare quality in Europe. The location was perfect, with easy access to the city center, although the staff's level of accommodation fell slightly short of expectations for a four-star hotel. The dining experience was delightful with a variety of options, though some found the choices limited. Overall, a pleasant stay with some room for improvement.
My stay at the hotel was fantastic overall. The rooms were modern and spacious, though the see-through blacked-out window was a bit unexpected when staying with friends. The service was excellent, although there was an attempt to charge me extra for the minibar. The location was perfect, just a short walk from the old town, offering amazing views of the Alps. The dining experience was sumptuous with a great selection of food, albeit a bit pricey. The facilities were top-notch, enhancing my overall comfort during the stay.
Staying in the penthouse room with free access to a private lounge and a deck offering a beautiful view of the town at the far end was a lovely experience. The room got a bit warm, but opening the window solved the issue easily. The staff at the reception desk were professional, helpful, and friendly, providing services typical to Swiss standards. The location was fantastic, being near interesting city locations and just a 10-minute walk over a stunning bridge to the gorgeous city of Bern. The dining experience was sumptuous, with a great selection of breads, meat, cheese, eggs, and cereal in the atrium lobby. The facilities were top-notch.
The hotel was newly renovated and squeaky clean, with free access to a private lounge and a deck offering beautiful town views. However, the room faced construction, providing no pleasant view from the only window at the back of the building.
I had a mixed experience at the hotel. The rooms had a view of the bridge and town, and distantly, the alps, but the location of my room facing the back building offered no view at all. The room itself looked modern and was a decent size with a comfy double bed, a kettle, a hairdryer, and a spacious bathroom. The service was a bit disruptive with knocks on my door starting early in the morning, yet they were fantastic overall in terms of cleanliness and accommodating our needs. The location was superb, close to transportation stations and offering easy access to the Old Town. The dining experience was excellent, especially enjoying the terrace outside. However, the stress levels at times were high. Overall, a good value for the price paid.
The hotel offers fantastic views over the city and mountains, but the rooms were disappointing and dull with horrendous views. The dining experience was somewhat expensive with limited options. The location is excellent, near the city center and the Swiss Alps, but the dining options were somewhat expensive.
The hotel is centrally located with easy access to Bern's main areas and public transportation. The rooms were decent, but some aspects like the window design were unexpected. The service was a mix of attentive and pushy upselling attempts. The dining options were varied but not consistent. Overall, a convenient stay with a few drawbacks.